Website maintenance is crucial as it directly impacts your website’s security, performance, and reliability.
Regular maintenance ensures your website remains up-to-date with the latest features and security patches, reducing the risk of vulnerabilities that hackers could exploit.
Your website often serves as a primary point of contact with clients. Any downtime or poor performance can lead to a loss of business and damage your reputation. Our website maintenance helps prevent these issues by ensuring that your site runs smoothly and efficiently, providing a consistent user experience.
A well-maintained site is more likely to rank higher in search engine results, as search engines prioritize websites that are secure, fast, recently updated, and free of errors. For your business, this means greater visibility online and more potential clients finding your services.
The WordPress core, themes, and plugins must be kept up-to-date. This is essential to avoid website errors and maintain security for your website. These updates often include patches that address vulnerabilities, ensuring your site remains protected against potential threats.
Monitoring your website for potential security threats, such as malware or unauthorized access, is a critical aspect of maintaining website integrity. We conduct regular security scans to identify and address any vulnerabilities promptly. Implementing strong security measures helps protect your site from malicious attacks.
These proactive security checks are vital for safeguarding your data, maintaining user trust, and ensuring your website operates smoothly without interruptions.
Backing up your website on a regular basis ensures your critical data is always protected. These automated backups capture every change, update, and piece of content, so your site can be quickly restored in case of accidental loss, technical failure, or security incidents.
With reliable backup systems in place, you can confidently move forward knowing your website’s information is secure, recoverable, and shielded against the unexpected.
Continuous uptime monitoring means your website is checked around the clock, alerting our website maintenance team to any outages or disruptions as soon as they occur. If your site goes offline or faces a sudden issue, our emergency support responds swiftly to minimize downtime.
Proactive monitoring and rapid intervention are essential for maintaining your website’s availability, upholding your professional reputation, and giving both you and your visitors uninterrupted access at all times.
What does a Tresseo website manager do?
A Tresseo website manager specializes in keeping your WordPress site healthy, secure, and ready for growth.
We handle all website updates, security tasks, and ongoing website maintenance, so you can focus on your business. Whether you’re based in Ottawa or anywhere else, our website manager services ensure your website is always up-to-date, optimized, and protected.
Why is website maintenance important?
Website maintenance is vital to prevent downtime, security breaches, and poor performance. Our regular website maintenance services include software and plugin updates, database optimization, and routine security checks to keep your site running smoothly. Ottawa businesses depend on website maintenance to ensure their online presence is always working for them, growing their audience and reputation consistently.
How does your webmaster packages differ?
Our website manager packages are designed to suit a variety of needs. Packages differ by monthly assistance hours, the range of website maintenance services available, and the number of points of contact for support. Regardless of your location - here in Ottawa or elsewhere - you receive website updates, security hardening, plugin management, and expert local support as part of every package.
What is “assistance time” and how does it work?
Assistance time is the dedicated hands-on service our website manager provides each month, tracked in 15-minute increments. Unused time for website updates and website maintenance rolls over for up to three months, with a cap at three times your monthly credit.
What can I expect for delivery times on website updates and tasks?
Our team works promptly on all website updates and website maintenance requests. While most routine updates are addressed quickly, certain tasks (such as DNS changes) may depend on external factors outside our control. We prioritize genuine urgent needs, especially for our Ottawa website manager clients, and always communicate while your request is being handled.
Are website hosting and website manager services bundled?
Yes. Every website manager package from Tresseo includes our Seed Hosting plan (1GB, no email) at no extra cost.
This makes it easy for Ottawa businesses and organizations across Canada to get started. You can easily upgrade hosting with special preferred pricing exclusively for website manager clients, ensuring seamless support and growth.
Why is it beneficial to have my website maintenance and hosting managed together?
The biggest advantage is saving valuable time and avoiding frustration.
When you combine website maintenance, website updates, and hosting under Tresseo, you eliminate the hassle of acting as a go-between with outside web hosts. Many web hosts provide limited or slow support, which can cause delays and confusion when technical issues arise.
By trusting an Ottawa-based website manager to handle everything, you avoid miscommunication and unnecessary back-and-forth. Our team works collaboratively behind the scenes, resolving problems promptly and efficiently—no more “too many cooks in the kitchen.”
You stay focused on your business while we ensure your website’s growth, security, and smooth performance.
What are “Points of Contact”?
Points of Contact are specific people authorized to request website updates, approve website maintenance, and communicate directly with your website manager. This streamlines service for organizations in Ottawa and beyond, ensuring clear communication and accountability.
What is the difference between Basic and Pro WP Plugins?
Basic plugins are core, reliable WordPress tools included in your website maintenance—often open-source or free. Pro plugins are premium options that add advanced features your website manager can configure for you. If your package ends, we’ll guide you through continuing any pro plugin service independently.
How do I handle urgent issues with my website?
If you face an urgent website issue, contact us right away. We offer priority handling for emergencies, with a transparent fee structure. For all clients and those elsewhere, we always strive to minimize disruption with direct communication.
Is my website backed up regularly?
Yes. Regular backups are a key part of our website maintenance services. If your site is hosted with Tresseo, your website manager ensures daily backups and ongoing database optimization.
For sites hosted elsewhere, backups are managed through tools like UpdraftPlus, following the backup schedule included in your website maintenance package. Your website manager will advise on the best backup strategy and make sure your website updates and data are protected, giving peace of mind to all our Tresseo clients.
Do you offer SSL certificates as part of website updates?
Yes. If you host your website with Tresseo, either by choosing our complimentary Seed Hosting or upgrading to another plan, all hosting packages include free SSL certificates. Your website manager takes care of SSL installation and renewal as part of your website maintenance and website updates, ensuring your website stays secure and trustworthy.
If your website is hosted elsewhere, we can provide guidance and support for SSL setup as part of your website maintenance package, making sure your site benefits from strong security no matter where it’s hosted.
Can I get more information about custom website updates or maintenance tasks?
Of course! Contact us anytime for advice or a quote on unique website updates or specialized website maintenance tasks. Your experienced website manager is here to support your online growth with personalized care and expert guidance.
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